DO MY BLINDS COMPLY WITH AUSTRALIAN CHILD SAFETY REGULATIONS?
Yes, all blinds supplied and installed by Wanneroo Blinds comply with Australian Child Safety regulations.
HOW DO I CLEAN MY BLIND?
Vertical blind – Use a damp cloth and gently wipe the surface clean ensuring it is dry on completion.
Venetian blind – To remove dust, use a feather duster once a week. To remove dirt, use a damp cloth and gently wipe the surface clean ensuring it is dry on completion.
Roller blind – With the textured fabrics you may need to use a feather duster to keep it dust free. To remove dirt, use a damp cloth and gently wipe the surface clean ensuring it is dry on completion.
Timber venetian blind or Creation (Timber-look) venetian blind – To remove dust, use a feather duster once a week. To remove dirt, use a damp cloth and gently wipe the surface clean ensuring it is dry on completion.
Roman or Californian blind – Regular dusting will keep it dust free or for spillage on the blind call in a professional cleaner.
Shutters – Dust once a week. To remove dirt, use a damp cloth and gently wipe the surface ensuring it is dry on completion.
Veri shade blinds – If there is marks or spillage on the Veri shades the blades can be rinsed under the tap being careful not to crease the fabric, or if need be soaked in Napisan in hot or cold water then rinsed and hang up to dry.
Panel blinds – Dust once a week. To remove dirt, use a damp cloth and gently wipe the surface ensuring it is dry on completion.
HOW DO I REPAIR MY BLIND?
Generally we recommend that the blinds be brought back to us to arrange for them to be repaired by blind specialists. We can repair most products as long as they were purchased from us and the damage is not too severe.
Some minor issues may be rectified by yourself with a phone call to Wanneroo Blinds for advice on the best way to repair it.
Window treatments can be brought into our factory to be sent back to the manufacturer or in the case of verticals, we manufacture on the premises and can do repairs or supply parts as needed.
CAN I OBTAIN PARTS FOR MY BLINDS?
Wanneroo Blinds stock parts for the Vertical blinds that we produce and install. For other blinds that we supplied and installed we can generally get parts sent from our Perth based manufacturer. If the blinds were not supplied and installed by Wanneroo Blinds please contact the supplier who installed your blinds for spare parts.
HOW DO I REMOVE MY BLINDS FOR CLEANING OR PAINTING?
Removal – The blades must be in an open position when removed and must be laid flat or rolled up carefully to ensure there is no creasing of the fabric. The blades should always be removed with the blade carrier in an open position facing the wand. Tracks can be removed by undoing the screw in front of the track.
Reinstallation – Re-screw in the track and then carefully rehang the blades ensuring you have the blade carriers in the open position facing the wand.
Removal – Place the blinds in the open position then raise and lock them into place.
Push back the headbox where the brackets are mounted then down in one movement
Reinstallation – Place the back of the head box in first then push in and up into place. DO NOT grip the blades during this process.
50mm Venetians, Roman and Californian blinds
Removal – Push the headbox back and swing the bottom out releasing the headbox from the brackets.
Reinstallation – Push the head box in and swing the bottom up, this should clip the head box back into the brackets.
Removal – Commence by lowering the rollers completely then rotate the cogwheel situated on the opposite side of the chain control. This will loosen the blind which will drop out easily – be ready to catch it!
Reinstallation – Turn the cogwheel until the centre pin pops out. The roller should then slot back in with the chain control going in first and the chain cover showing on top of the bracket to enable the chain to rotate freely when operating the roller.
Timber Venetian blinds and Creation Venetian blinds
Removal – Place the blinds in the open position then raise and lock them into place. Pull the small tabs on both brackets towards you and release the blind.
Reinstallation – Push the headbox up into the bracket and push the tabs back into place.
The pelmet (fascia) on the timber and creation blinds is held on by Velcro and is easily removed.
Panel blinds, shutters and Veri shades
You need to contact Wanneroo Blinds on 9302 1002 for removal and reinstallation of these three products.
HOW DO I OPERATE MY BLIND?
The blades on Verticals and Veri shades both need to be in the open position before using the wand to slide open or close.
Venetians, wooden and creation blinds
For ease of operation the blades on all of the above need to be in the open position before raising or lowering the blinds with the cord.
Rollers, Roman and Californian blinds
Rollers, Romans and Californian blinds can all be raised or lowered by using the control chain
HOW LONG WILL IT TAKE TO RECEIVE MY BLINDS AFTER I PLACE THE ORDER?
Once a 50% deposit has been received it takes two weeks (except for Shutters) from measure to installation unless there are any issues outside of our control.
Shutters may take 2 to 3 months from measure to installation.
WHAT IS THE WARRANTY PERIOD ON BLINDS?
All blinds installed by Wanneroo Blinds have a 2 year warranty.
Shutters have a 15 years structural guarantee
ARE ALL THE BLINDS SUPPLIED BY WANNEROO BLINDS MADE IN PERTH, WESTERN AUSTRALIA?
Yes, apart from Shutters all our blinds are made in Perth, Western Australia.